Please note that we cannot amend an order once placed - please contact our customer services team on 085-231-1594 if you need to cancel your order.
You can pay for products ordered on our website by debit or credit card (including Skrill, Stripe), by PayPal. We accept the following cards: Visa and Mastercard credit cards and Maestro, Delta and Visa Electron debit cards. Payment for Products (including delivery charges) will be debited from your payment card (or PayPal account where relevant) at the time of placing your order. This does not mean that your order has been accepted and, if for any reason, your order is not accepted or we are unable to supply the Products you have ordered a full refund will be issued.
If you pay for products using PayPal, in order to confirm your identity and ensure your PayPal account is not being used without your consent, we will validate your name, address and other personal information supplied by you during the order process against appropriate third party databases. By using PayPal as a payment method, you consent to these checks being made and confirm that the PayPal account being used is yours. All PayPal payments are subject to authorisation by PayPal.
There is always one person out of three who has the unlucky chance of getting caught up in a mess during a Cash on Delivery (COD) payment – you, us or the delivery guy. More than often, it’s the delivery guy, but the end point of the statement is that COD payments can be quite the hassle. Due to that, we have these few policies to keep problems at a minimum and have everyone at peace:
- The option for COD as a payment method is only available to a few selected countries. However, we are always on the move to improve daily, and shall be reaching your place soon.
- When tending cash, please make sure to keep the exact amount of change in order to make the delivery easier.
- If you find anything wrong with your order, and want a refund instead of a return, then the cash you paid on delivery would be returned to you through the mode of Bank Transfer in a period of 7 days that follow after the package is received by us.
- There is no extra charge on COD deliveries – that is one good thing about it. Charges are only put on invoice orders.